Terms of Service

Down below, these are our terms and services and what we offer to include making it work for you. We offer a range of specialized services tailored to meet your individual needs. Our approach is focused on understanding and responding to what you require, providing effective and practical solutions that deliver real results. Your satisfaction is at the core of what we do, ensuring that each service is designed to work seamlessly for you.

Quotes & Estimates

All quotes are valid for [30] days from the issue date and are based on the information you provide at the time of enquiry. Please note, quotes may be subject to change if the specifications or project details are amended. To secure pricing and installation dates, a deposit may be required. We are committed to offering tailored solutions to meet your unique needs, ensuring a clear and straightforward process from start to finish.

Cancellations & Returns

Orders may be cancelled prior to the ordering of materials or the commencement of services. Please note that custom or special-order products are non-returnable unless they are faulty. If you receive a faulty or damaged item, it must be reported within [5 days] of delivery or installation to qualify for a return or replacement. We are committed to ensuring your satisfaction and providing practical, effective solutions to meet your individual needs.

Pricing & Payment Information

Our pricing is transparent and straightforward. All prices are displayed in [currency] and either include or exclude VAT as clearly stated during the quotation process. We accept a variety of payment methods, including [list methods], to make the process as convenient as possible. Please note that deposits are non-refundable once work has commenced or materials have been ordered, except where required by law. The final payment will be due upon completion of the work, ensuring a seamless and efficient transaction.

We offer a range of specialized services tailored to meet your individual needs. Our approach is focused on understanding and responding to what you require, providing effective and practical solutions.

Delivery & Installation

We are committed to ensuring that our delivery and installation services are convenient and reliable. To meet your needs, we will schedule the delivery or installation at a mutually agreed time, ensuring the process works seamlessly around your availability. Please note that the timeframes provided are estimates and may occasionally vary due to factors beyond our control, such as supply chain delays, adverse weather conditions, or other unforeseen circumstances. Rest assured, we will keep you informed every step of the way and work diligently to provide effective and practical solutions tailored to your requirements.

If you have any further queries about our Terms and Conditions or feel that any details are missing, please don’t hesitate to get in touch. You can send your concerns or questions via email using the contact information provided on our Contact Page. We are committed to responding to all enquiries within 24 hours.